Returning a Rental Car in Korea 2026: Fuel, Damage, Late Return and Airport Drop-Off
Returning a rental car in South Korea involves:contentReference[oaicite:0]{index=0}y.
You may need to confirm the exact branch, airport terminal, fuel or battery level, vehicle condition, accessories, late-return rules and final charges before the rental is officially completed.
The safest approach is to begin preparing before the final day and allow enough time for refueling, inspection, payment and transportation to the airport terminal.
Check the return location, not only the airport name
The rental counter, vehicle-return parking area, shuttle stop and airline terminal may be in different locations.
The safest return sequence
Before driving: confirm the branch, terminal, deadline and fuel or battery policy.
Before handing over the key: photograph the vehicle, dashboard and parking location.
Before leaving: obtain a return confirmation and keep every receipt.
Information checked in July 2026
Fuel policies, EV battery requirements, after-hours return, airport shuttle procedures and additional charges vary by rental company, vehicle and branch. Your rental agreement and current branch instructions take priority.
Table of Contents
✓ Quick Answer: Return Checklist
✓ Check the Exact Return Location
✓ Confirm the Airport Terminal
✓ How Early Should You Arrive?
✓ Hybrid and Plug-In Hybrid Return
✓ Compare Damage With Pickup Records
✓ Cleanliness, Trash and Smoking
✓ Check for Personal Belongings
✓ Traffic Fines and Unpaid Tolls
Quick Answer: What Should You Check Before Returning the Car?
Rental-car return checklist
- ✓ Confirm the branch name and exact return address
- ✓ Confirm the airport and airline terminal
- ✓ Arrive before the contract deadline
- ✓ Refill or recharge according to the agreement
- ✓ Keep the final fuel or charging receipt
- ✓ Photograph the exterior, interior and dashboard
- ✓ Remove every personal belonging
- ✓ Return the key, cards, cables and rented accessories
- ✓ Complete the vehicle inspection when staff are present
- ✓ Keep the return confirmation and final receipt
| Return item | What to verify | Evidence to keep |
|---|---|---|
| Location | Branch, terminal and return parking area | Reservation and navigation screenshot |
| Fuel or battery | Required return level | Dashboard photo and receipt |
| Vehicle condition | Exterior, wheels, glass and interior | Photos and inspection record |
| Final charges | Late time, damage, fuel, tolls and accessories | Invoice and payment receipt |
Do not hand over the key too early
Photograph the vehicle, dashboard, fuel or battery level and parking location before the key leaves your possession.
Check the Exact Return Location
Use the return location shown in the rental agreement or current branch message.
Do not assume that the pickup location, rental counter and vehicle-return lot are the same.
Confirm these details
- ✓ Rental-company name
- ✓ Branch name
- ✓ Street address
- ✓ Airport and terminal
- ✓ Return deadline
- ✓ Branch telephone number
- ✓ Vehicle-return parking entrance
- ✓ Shuttle pickup point
- ✓ After-hours instructions when applicable
Save the location before the final drive
Rental branches near airports may be surrounded by terminal roads, parking buildings, cargo roads and restricted lanes.
Save the exact rental-company return point in the navigation application before leaving the hotel.
Check the entrance
The street address may lead to a large airport complex rather than the correct vehicle entrance.
Use the rental company’s written directions, map pin or shuttle instructions.
Call before entering a restricted area
Do not stop on an airport roadway or bus lane while trying to locate the rental company.
Continue to a legal stopping area and call the branch.
Confirm Your Flight Terminal Before Driving to the Airport
Incheon International Airport
Incheon Airport has separate rental-car service locations for Terminal 1 and Terminal 2.
The airport’s current official guide lists:
- ✓ Terminal 1 rental counters between Exits 13 and 14 on the first floor in the public area
- ✓ Terminal 2 rental counters on the west side of the transportation center on basement level 1
These are counter locations. Follow the rental company’s separate directions for the actual vehicle-return lot.
Check the airline terminal
Your airline may use a different terminal from the rental-company office you originally visited.
Confirm the terminal through your airline reservation and current airport information before starting the return journey.
Gimpo Airport
Rental-company branch listings may separate Gimpo Airport domestic and international locations.
Do not search only for “Gimpo Airport.” Confirm whether you need the domestic or international terminal.
Jeju Airport
The airport counter and the vehicle pickup or return facility may be separate.
For example, a major rental provider lists a Jeju Airport counter and a separate Jeju Auto House at different addresses.
Follow the rental company’s return and shuttle instructions instead of driving directly to the passenger-terminal entrance.
Airport name is not enough
Check the airport, terminal, rental branch, vehicle-return lot and shuttle route separately.
How Early Should You Arrive?
There is no single arrival time that works for every airport, branch and flight.
Build the return schedule by adding every required step before airline check-in.
Allow time for
- ✓ Final refueling or EV charging
- ✓ Wrong turns near the airport
- ✓ Rental-return queue
- ✓ Unloading luggage
- ✓ Vehicle inspection
- ✓ Additional payment
- ✓ Shuttle or train to the terminal
- ✓ Airline check-in and baggage drop
- ✓ Airport security and immigration
Peak travel periods
Weekends, public holidays and major vacation periods can create longer queues at:
- ✓ Gas stations
- ✓ EV chargers
- ✓ Airport roads
- ✓ Rental branches
- ✓ Airport shuttle vehicles
Your flight time is not your return time
The rental contract ends at the return deadline, not when the flight departs.
Plan to complete the car return before beginning the airport check-in process.
Plan the final highway break
Check the last suitable rest area, toilet, fuel station or EV charger before entering the airport road network.
Korea Highway Rest Area Guide →
Understand the Fuel Return Policy
Check the fuel policy in your own rental agreement rather than assuming every company uses the same rule.
Full-to-full
Under a full-to-full policy, the vehicle is supplied with a full tank and should be returned with a full tank.
A major Korean rental provider currently states that a refueling charge may apply when the vehicle is returned below the required level.
Same-level return
Some contracts may require the fuel gauge to match the level recorded at pickup rather than a full tank.
Other possible arrangements
- ✓ Prepaid fuel
- ✓ Fuel charged by the rental company
- ✓ LPG-specific return process
- ✓ EV battery-level requirement
Check the exact fuel type
Before the final refueling stop, confirm whether the vehicle uses:
- ✓ Gasoline
- ✓ Diesel
- ✓ LPG
- ✓ Hybrid fuel
- ✓ Plug-in hybrid fuel and electricity
- ✓ Electric charging only
Do not rely on pump color
Check the fuel-door label, rental agreement and vehicle information.
Pump and nozzle colors can differ between stations.
Review the fuel type before the final stop
This guide explains gasoline, diesel, LPG, self-service pumps, foreign-card payment, EV charging and wrong-fuel emergencies.
Korea Gas Station Guide 2026 →Where and When Should You Refuel?
Use a station near the return location
Refueling too far away can allow the gauge to fall before the vehicle is inspected.
Choose a station reasonably close to the branch while leaving enough time for unexpected problems.
Save more than one station
Do not depend on a single airport-area gas station.
Possible problems include:
- ✓ Heavy congestion
- ✓ Temporary closure
- ✓ LPG unavailable
- ✓ Foreign-card failure
- ✓ Long queue
- ✓ Incorrect navigation entrance
Keep the final receipt
A fuel receipt may show:
- ✓ Station name
- ✓ Date and time
- ✓ Fuel type
- ✓ Quantity or payment amount
- ✓ Payment record
Photograph the dashboard
After refueling, photograph the fuel gauge, odometer and time.
Keep the photograph with the receipt until the final rental charges are settled.
Wrong fuel
If the incorrect fuel is added, do not start the engine.
Contact the rental company immediately and follow its towing and repair instructions.
Returning an LPG Rental Car
An LPG vehicle must be refilled at a location that provides LPG.
Do not assume that every station near an airport or rental branch has an LPG facility.
Before the final route
- ✓ Save at least two LPG stations
- ✓ Check the operating status
- ✓ Confirm the correct driving direction
- ✓ Allow additional time
- ✓ Keep the receipt
Follow station instructions
LPG filling is commonly handled with station assistance.
Park in the correct lane and follow the employee’s instructions.
Do not enter an ordinary pump lane by mistake
Check for LPG signs before joining a queue.
Returning a Hybrid or Plug-In Hybrid
Ordinary hybrid
For a conventional hybrid, the fuel-return policy is usually the main requirement.
Confirm whether the vehicle uses gasoline or another fuel before refilling.
Plug-in hybrid
A plug-in hybrid may include both fuel-related and charging-related return conditions.
Check all supplied items
- ✓ Fuel level
- ✓ Battery level when required
- ✓ Charging cable
- ✓ Portable charger
- ✓ Charging card
- ✓ Adapter or storage case
Ask the branch when the contract does not clearly explain both fuel and charging requirements.
Returning an Electric Rental Car
Do not assume that every rental company requires the same battery percentage.
The required return level can vary by provider, vehicle, branch and promotional product.
Check the agreement for
- ✓ Required battery level
- ✓ Low-battery surcharge
- ✓ Charging fee
- ✓ Charging card
- ✓ Charging cable
- ✓ Adapter
- ✓ Emergency charging equipment
Plan the final charging stop
Check:
- ✓ Compatible connector
- ✓ Charger status
- ✓ Charging speed
- ✓ Payment method
- ✓ Waiting vehicles
- ✓ Distance to the branch
- ✓ Backup charger
Do not charge too late
A busy or broken charger can delay the entire airport return.
Begin the final charging process with enough time to use another location.
Photograph the return level
Record:
- ✓ Battery percentage
- ✓ Estimated range
- ✓ Charging-session screen
- ✓ Charging receipt
- ✓ Dashboard time and odometer
Return all charging equipment
Check the trunk, underfloor storage and side compartments for cables or adapters.
Do not use a guessed battery target
Use the percentage or condition stated in your rental agreement or confirmed by the branch.
Take Return Photos Before Handing Over the Key
Photographs provide a record of the vehicle’s condition, fuel or battery level, mileage and return location.
Exterior photographs
- ✓ Front
- ✓ Rear
- ✓ Driver side
- ✓ Passenger side
- ✓ Bumpers
- ✓ Mirrors
- ✓ Doors
- ✓ Licence plate
High-risk areas
- ✓ Wheels and rims
- ✓ Tire sidewalls
- ✓ Windshield
- ✓ Lower bumper
- ✓ Door edges
- ✓ Trunk opening
- ✓ Visible underbody area
Interior photographs
- ✓ Front seats
- ✓ Rear seats
- ✓ Floor and mats
- ✓ Dashboard
- ✓ Trunk
- ✓ Door pockets
- ✓ Child-seat area
Dashboard photographs
- ✓ Odometer
- ✓ Fuel or battery level
- ✓ Warning lights
- ✓ Return time
Parking-location photograph
Record the parking-space number, building level and nearby sign.
This is particularly important for an unattended return.
Compare New Damage With the Pickup Record
Open the photographs and inspection record made when the car was collected.
Compare common damage areas
- ✓ Scratches
- ✓ Dents
- ✓ Wheel marks
- ✓ Glass chips
- ✓ Interior stains
- ✓ Missing accessories
Prepare the pickup evidence
Save the pickup photographs in a separate phone album so they can be found quickly during the return inspection.
Report new damage
Do not hide, polish or cover a new scratch before the inspection.
Explain when and how the damage occurred and provide any accident or police records.
Do not decide insurance coverage yourself
A small mark can involve a deductible, exclusion or no charge depending on the rental company’s inspection standard and your insurance product.
Compare the return condition with the pickup condition
Review insurance, registered-driver and vehicle-inspection requirements before renting a car in Korea.
Renting a Car in Korea 2026 →Complete the Inspection With a Staff Member
When the branch is open, park in the designated return area and complete the inspection with an employee.
A major Korean rental provider’s official return process instructs customers to remove personal belongings, hand the key to staff and accompany an employee to check the fuel level and vehicle condition.
Inspect together
- ✓ Fuel or battery level
- ✓ Exterior condition
- ✓ Interior condition
- ✓ Tires and wheels
- ✓ Windshield and other glass
- ✓ Dashboard warning lights
- ✓ Odometer
- ✓ Keys and accessories
- ✓ Rented equipment
Ask questions immediately
When an employee identifies damage or a missing item, ask:
- ✓ Is this recorded as new damage?
- ✓ Is it covered by my insurance?
- ✓ Is a deductible involved?
- ✓ Will the amount be calculated later?
- ✓ Can I receive a written record?
Request return documents
When available, keep:
- ✓ Return confirmation
- ✓ Vehicle-condition record
- ✓ Additional-charge receipt
- ✓ Damage or claim reference
- ✓ Branch contact information
Cleanliness, Trash and Smoking
Remove ordinary trash
- ✓ Food containers
- ✓ Bottles and cups
- ✓ Tissues
- ✓ Receipts
- ✓ Packaging
Check for excessive dirt
Normal travel dust is different from severe contamination.
Additional cleaning may be considered when the vehicle contains excessive:
- ✓ Mud
- ✓ Sand
- ✓ Food or drink spills
- ✓ Pet hair
- ✓ Strong odor
- ✓ Stains requiring special cleaning
Do you need to wash the car?
Do not assume that an automatic car wash is required for ordinary dust.
When the vehicle is heavily covered with mud, salt, sand or another substance, call the branch and ask what it expects.
Smoking and vaping
Smoking, vaping and odor policies vary by company and vehicle.
Do not attempt to hide smoke or another strong odor with perfume or air freshener.
Take interior photographs
Photograph the seats, floor, trunk and dashboard after removing trash.
Return Every Key and Accessory
Vehicle items
- ✓ Main key
- ✓ Spare key when provided
- ✓ Key card
- ✓ Charging card
- ✓ Charging cable
- ✓ Adapter
- ✓ Portable charger
- ✓ Navigation device
- ✓ Emergency equipment
- ✓ Equipment storage cases
Additional rented equipment
- ✓ Child seat
- ✓ Stroller
- ✓ Snow chains
- ✓ Wi-Fi device
- ✓ Phone holder
- ✓ Umbrella
- ✓ Mobility equipment
Count items before the final day
Do not wait until the airport parking lot to search through luggage for a missing cable or key card.
Report missing equipment
Tell the branch before completing the return.
Ask whether the item can be found, delivered or replaced and what charge may apply.
Check Every Compartment for Personal Belongings
Rental-company return guidance commonly instructs customers to remove all personal property before handing over the vehicle.
Frequently forgotten locations
- ✓ Trunk
- ✓ Under the seats
- ✓ Seat-back pockets
- ✓ Door pockets
- ✓ Glove compartment
- ✓ Center console
- ✓ Cup holders
- ✓ Wireless charging tray
- ✓ Child-seat pockets
- ✓ Underfloor trunk storage
Remove essential items first
- ✓ Passport
- ✓ Wallet
- ✓ Phone
- ✓ Medicine
- ✓ Flight documents
- ✓ House keys
- ✓ Camera
- ✓ Laptop or tablet
Check charging cables
Unplug personal charging cables and adapters from USB ports, power outlets and the wireless-charging area.
Late Return and Rental Extension
Contact the branch before the rental period ends when you may be late.
A major Korean rental provider currently states that an extension requires prior authorization from the pickup location during the existing rental period.
Unauthorized extension can create problems
Possible consequences include:
- ✓ Additional rental fees
- ✓ Hourly or daily surcharge
- ✓ Conflict with the next reservation
- ✓ Branch closure
- ✓ Insurance coverage problems
Ask for clear approval
Confirm:
- ✓ New return date and time
- ✓ Additional rental charge
- ✓ Insurance extension
- ✓ Branch operating hours
- ✓ Return location
- ✓ Written confirmation
A phone call is not always approval
Ask the employee to confirm that the extension has been added to the reservation.
Traffic or flight disruption
Heavy traffic, a delayed flight or difficulty finding a gas station may not automatically remove late-return charges.
Contact the branch as soon as the delay becomes likely.
Call before the deadline
Do not wait until after the agreed return time to request an extension.
After-Hours and Unattended Return
After-hours return is not automatically available at every branch.
Use it only when the rental company has specifically authorized the procedure.
Confirm in advance
- ✓ Is unattended return allowed?
- ✓ Which parking space should be used?
- ✓ Where is the key box?
- ✓ What photographs are required?
- ✓ What fuel or battery level is required?
- ✓ When will staff inspect the car?
- ✓ When does the rental officially end?
- ✓ Who is responsible before inspection?
- ✓ How will final charges be communicated?
Before depositing the key
- ✓ Photograph every side of the vehicle
- ✓ Photograph the parking-space number
- ✓ Photograph the dashboard
- ✓ Remove every belonging
- ✓ Check that windows are closed
- ✓ Turn off the lights
- ✓ Lock the doors
- ✓ Record the key deposit when permitted
- ✓ Send the branch a return message
Inspection may happen later
Additional charges may be identified after staff inspect the vehicle on the next business day.
Do not leave the key in an unofficial place
Do not hide it inside the vehicle, under a tire or near the office unless the rental company has given that exact instruction.
One-Way Return and Changing the Branch
Do not leave the car at a different branch without approval.
Ask before changing the location
- ✓ Is one-way return permitted?
- ✓ Can the new branch accept the vehicle?
- ✓ Is there a relocation fee?
- ✓ Does the insurance remain valid?
- ✓ What is the new deadline?
- ✓ What is the exact new address?
Wrong airport terminal
Do not leave the car at another terminal’s rental counter or parking area without instructions.
Call the company and ask whether to continue to the original branch or use another approved procedure.
Vehicle category limitations
A branch may not be able to receive a particular commercial vehicle, luxury model, EV or damaged car.
Traffic Fines, Parking Tickets and Unpaid Tolls
Returning the vehicle does not erase traffic violations or unpaid tolls from the rental period.
Charges may arrive later
- ✓ Speed-camera violation
- ✓ Bus-lane violation
- ✓ Parking violation
- ✓ Unpaid toll
- ✓ Hi-Pass processing problem
Why they may not appear at return
Camera and toll records may need time to be processed and sent to the registered vehicle owner.
Keep your contact information current
- ✓ Email address
- ✓ International telephone number
- ✓ Valid payment card
- ✓ Home address when required
Keep toll evidence
Save toll receipts, Hi-Pass messages and any communication with the rental company.
Do not ignore later contact
Review emails and card statements after returning home.
Review Korean road and toll rules
This guide covers speed cameras, bus lanes, Hi-Pass, parking and common rental-car violations.
Driving in Korea 2026 →Returning a Car After an Accident or Breakdown
A vehicle involved in an accident, mechanical breakdown or towing incident may require a separate return procedure.
Prepare all records
- ✓ Accident claim number
- ✓ Police reference
- ✓ Insurance reference
- ✓ Towing receipt
- ✓ Repair-shop or storage location
- ✓ Damage photographs
- ✓ Rental-company instructions
Do not drive an unsafe vehicle
Before driving a damaged vehicle back to the branch, confirm that the rental company or roadside-assistance provider considers it safe to operate.
Towed vehicle
The vehicle, key and renter may arrive at different locations.
Confirm in writing when the vehicle has entered the rental company’s possession and whether the rental has officially ended.
Replacement vehicle
Return documents for the original car and replacement car may be separate.
Check both vehicle numbers, fuel or battery levels and return confirmations.
Do not conceal damage
Failure to report an incident can create insurance and contract problems even when the vehicle still operates.
Final Charges at the Return Desk
Additional charges may be settled at return or calculated later.
Possible return charges
- ✓ Additional rental time
- ✓ Refueling
- ✓ EV charging
- ✓ Damage deductible
- ✓ Tire or wheel damage
- ✓ Glass damage
- ✓ Cleaning
- ✓ Lost key
- ✓ Missing accessory
- ✓ One-way return
- ✓ Towing or storage
- ✓ Traffic fine
- ✓ Unpaid toll
Ask for an explanation
When you do not recognize a charge, ask for:
- ✓ Charge description
- ✓ Calculation method
- ✓ Inspection photograph
- ✓ Insurance application
- ✓ Written receipt
Some costs are not immediately known
Repair estimates, traffic fines and toll notices may be issued after the renter has left Korea.
Keep the payment card active
Do not immediately cancel the card used for the rental unless a bank advises you to do so for security reasons.
Deposit and Card Authorization
A deposit, temporary authorization and final rental charge may appear differently on a card statement.
Processing time can depend on
- ✓ Rental-company processing
- ✓ Damage review
- ✓ Traffic-violation hold
- ✓ Card issuer
- ✓ International card network
- ✓ Weekend or public holiday
- ✓ Currency conversion
Do not promise yourself a fixed refund date
The authorization-release period can differ among rental companies and card issuers.
Keep these documents
- ✓ Initial card authorization
- ✓ Rental agreement
- ✓ Return confirmation
- ✓ Final invoice
- ✓ Card statement
- ✓ Rental-company emails
Authorization versus completed charge
A pending authorization can look like a duplicate charge even when only one payment has been completed.
Ask the card issuer whether each transaction is pending or posted before disputing it.
Lost Property After Returning the Car
Contact the branch immediately
Provide:
- ✓ Renter’s name
- ✓ Reservation number
- ✓ Return date and time
- ✓ Vehicle model
- ✓ Licence plate when available
- ✓ Where the item was left
- ✓ Detailed item description
- ✓ Contact telephone number
Rental vehicle or airport?
When the item was probably left inside the rental car, contact the rental branch before the general airport lost-property office.
Identification
The company may ask for identifying information before releasing a valuable item.
Delivery is not guaranteed
Ask whether pickup, domestic delivery or international shipping is possible and who pays the cost.
Passport or essential medicine
Explain the urgency clearly and contact the relevant embassy, police or medical provider when necessary.
Common Rental-Car Return Mistakes
Searching only for the airport name
Save the precise rental-return entrance.
Going to the wrong terminal
Confirm the airline terminal and rental branch separately.
Arriving too close to flight departure
Include refueling, inspection, payment and terminal transport in the schedule.
Using the wrong fuel
Check the fuel-door label and contract before selecting a pump.
Throwing away the final receipt
Keep it with a photograph of the dashboard.
Ignoring the EV return requirement
Confirm the required battery level before the final day.
Forgetting the charging card or cable
Check the trunk and underfloor storage.
Taking no return photographs
Record the condition before handing over the key.
Using a key box without authorization
Unattended return must be approved and clearly explained.
Failing to report new damage
Let the rental company and insurer determine the correct process.
Leaving trash or personal property
Check every compartment twice.
Forgetting rented equipment
Count child seats, Wi-Fi devices, adapters and other accessories.
Ignoring tolls or traffic fines
Charges may arrive after the vehicle has been returned.
Returning late without approval
Contact the branch before the deadline.
Leaving without return confirmation
Keep evidence that the vehicle and key were accepted.
Assuming the deposit disappears immediately
Card authorization release can take additional processing time.
Final Rental-Car Return Checklist
The day before return
- ✓ Return branch confirmed
- ✓ Airport terminal confirmed
- ✓ Branch hours checked
- ✓ Fuel or battery policy checked
- ✓ Final fuel station or charger saved
- ✓ Late-return number saved
Before the final drive
- ✓ Vehicle inspected
- ✓ Fuel type confirmed
- ✓ Personal items collected
- ✓ Accident records prepared
- ✓ Accessories counted
At the fuel station or charger
- ✓ Correct fuel or connector selected
- ✓ Required level reached
- ✓ Receipt saved
- ✓ Dashboard photographed
- ✓ Route to the branch rechecked
At the return location
- ✓ Correct parking area used
- ✓ Exterior photographed
- ✓ Interior photographed
- ✓ Fuel or battery level photographed
- ✓ Odometer photographed
- ✓ Belongings removed
- ✓ Keys and accessories returned
- ✓ Staff inspection completed
Before leaving for the terminal
- ✓ Return confirmation received
- ✓ Additional charges reviewed
- ✓ Claim number saved
- ✓ Final receipt saved
- ✓ Passport and luggage checked
- ✓ Shuttle or terminal route confirmed
Return the car before beginning the airport process
Finish refueling, inspection, payment and transportation to the terminal before airline check-in becomes urgent.
Review the Return Checklist →Frequently Asked Questions
How early should I return a rental car before my flight?
Allow enough time for refueling or charging, inspection, payment, shuttle transportation, airline check-in and security. Airport traffic and rental queues can add further delays.
Is the airport rental counter the same as the vehicle-return lot?
Not necessarily. Follow the rental company’s directions for the actual vehicle-return area.
How do I know which Incheon Airport terminal to use?
Check your airline reservation and the rental-company branch instructions. Incheon Airport has separate Terminal 1 and Terminal 2 rental service locations.
Are Gimpo domestic and international rental locations different?
They can be. Some rental-company branch lists show separate domestic and international airport locations.
Is the Jeju Airport counter the actual car-return location?
Not always. The counter and off-airport vehicle facility may be separate, with a shuttle connecting them.
Must I return the car with a full tank?
Follow the contract. Many rentals use a full-to-full or same-level policy, but other arrangements may apply.
What happens if the fuel level is low?
The rental company may charge for refueling according to its current rate and policy.
Should I keep the fuel receipt?
Yes. Keep it with a photograph of the fuel gauge, odometer and return time.
How much battery must an EV have at return?
The required percentage varies. Use the level stated in the contract or confirmed by the branch.
Must I return the EV charging card and cable?
Yes, when they were supplied with the vehicle. Missing equipment may create additional charges.
What photos should I take?
Photograph every side, wheels, glass, interior, trunk, dashboard, fuel or battery level, odometer and parking location.
What should I do if I find new damage?
Photograph it and report it to the rental company before completing the return.
Do I need to wash the rental car?
Ordinary dust may not require a wash, but excessive mud, sand, stains or odor can lead to cleaning concerns. Ask the branch when uncertain.
Can I return a car after the branch closes?
Only when the rental company has authorized an after-hours procedure for that branch.
Can I leave the key in a return box?
Only when instructed. Photograph the car and confirm the correct key-box location before depositing it.
What happens if I return the car late?
Additional fees may apply, and an unauthorized extension can affect insurance coverage.
Can I extend the rental by phone?
You must receive approval before the current rental period ends. Ask for the new deadline and confirmation.
Can I return the car to another branch?
Only with rental-company approval. A relocation fee and new return conditions may apply.
When are traffic fines or unpaid tolls charged?
Some are identified after return and may be billed later when the notice reaches the vehicle owner.
How long does a deposit refund take?
Processing varies by rental company, card issuer, damage review and international card network.
What if I leave something inside the car?
Contact the return branch immediately with the reservation, vehicle and item information.
How do I return a car that was involved in an accident?
Follow the rental company’s claim, towing and inspection instructions and prepare all police, insurance and towing records.
Should I receive a final return document?
Request a return confirmation, condition record and receipt whenever available.
Official Rental and Airport Information
Branch locations, operating hours and rental policies can change. Check the current rental agreement and official branch information before the return date.
RETURN, FUEL AND EXTENSION POLICY
LOTTE Rent-a-Car Rental Information
Review current return steps, fuel requirements, late-return charges, traffic violations and rental-extension conditions.
Open Rental Information →INCHEON AIRPORT RENTAL COUNTERS
Incheon International Airport
Check the current Terminal 1 and Terminal 2 rental-company counter locations and operating information.
Open Airport Guide →BRANCH SEARCH
Rental Branch Locations
Confirm airport terminals, branch addresses, telephone numbers and Jeju vehicle-facility information.
Search Branches →More Korea Driving Guides
BOOKING AND PICKUP
Renting a Car in Korea 2026
Check International Driving Permit, insurance, registered drivers and vehicle-pickup procedures.
Read Guide →ROAD RULES AND FINES
Driving in Korea 2026
Understand right turns, speed cameras, bus lanes, Hi-Pass tolls and parking rules.
Read Guide →FUEL AND EV CHARGING
Korea Gas Station Guide 2026
Learn gasoline, diesel, LPG, self-service pumps, foreign cards, wrong fuel and EV charging.
Read Guide →FINAL HIGHWAY BREAK
Korea Highway Rest Area Guide 2026
Find toilets, food, fuel, LPG and EV charging before the airport return route.
Read Guide →
